Earn a Professional Certification: Public Performance Measurement
The National Center for Public Productivity at Rutgers-Newark

Special Offer for Certification Program Only:
Register now and your first course is only $75
100 Citizen-Driven Performance Improvement: An Introduction
this also includes a FREE one-year membership with NCPP.
Complete the NCPP Membership form and add the 100 module to the cart before checking out.

Public Performance Measurement Curriculum:
Enroll in classes that are compatible with professional needs. Complete all of the program classes and you can become Certified in Public Performance Measurement, through the National Center for Public Productivity at Rutgers University - a widely recognized and celebrated provider in the field of performance measurement.

Check with a Human Resource Administrator regarding reimbursement for educational programs and training offered for Continuing Education. Classes are CEU pre-approved for some states and qualify in others. Class descriptions are available below - follow the link for each class to learn more about available dates, readings and syllabi.

Click on class names below for a module overview, objectives, and learning outcomes or go to Program Features for more details

Class Requirements:
Class requirements include successful completion of required weekly readings, participation in threaded discussions and the submission (electronically) of weekly assignments to NCPP faculty and staff.

Weekly Reading: Reading materials are provided to registrants by NCPP. Readings are organized by themes for weeks 1 through 4 of the online class. Registrants have access to cutting edge research, informative manuals, and case studies and models for performance management and citizen participation. NCPP staff issue registrants the class web address, ID and password. All of the weekly class materials are available so that registrants can log in , review the class structure, materials and requirements, and participate in weekly discussions.

Weekly Discussions: NCPP faculty and staff post a discussion question at the beginning of weeks 1 through 4 of the online class. Questions address the theme of the week’s readings. Registrants are encouraged to post a response that is informed by class readings and professional experiences. NCPP faculty and staff guide the conversation and directly address questions or comments. Weekly discussions are an opportunity to explore new topics, and discuss issues and obstacles related to measuring performance with other professionals and the NCPP faculty. Many registrants report that these exchanges serve as a catalyst for building a rapport among colleagues and NCPP faculty.

Weekly Assignments: Assignments may include analytical papers, reaction papers, critiques, or other creative activities and projects. NCPP faculty and staff provide explicit directions for paper or project completion. Questions and activities are closely ties to the weekly theme so that enrolled professionals can strike a balance between meeting professional demands and the class requirements. Registrants often report that class assignments are relevant to their work and provide much needed skills and techniques on various professional levels.

Certificate Requirements and Fees:
Register for classes on an as-needed basis or earn a Certificate in Public Performance Measurement. Certification requires the successful completion of 5 classes.

Annual Fee: $75 Student Membership in NCPP (includes subscription to the Public Performance & Measurement Review)
Registration Fees: $300.00 (US) per class (see our special offer)

Registration:
To proceed with registration, click on the classes highlighted above and scroll to the bottom of the class overview. Dates and class availability are displayed. To enroll, add the course to the shopping cart. The purchase of one-year NCPP Membership is required for enrollment. NCPP Membership includes a subscription to the quarterly journal, Public Performance & Management Review, at an annual fee of $75.